Short version: full refund within 14 days, no questions asked. If you buy My Trip on Georgia Vibe and change your mind, email us within 14 days and you get the whole amount back. You do not have to say why.
What this covers
Access to the personal trip builder ("My Trip") on the destination site where the purchase was made: the planner turns the places you saved into a day-by-day schedule with times, distances and opening hours, and lets you edit, save and share it. The full destination guide (PDF) for the same destination is included. It costs $39, paid once, and gives 12 months of access on this site. There is no subscription and nothing renews. Everything else on Georgia Vibe is free and stays free whether or not you buy.
It includes the full destination guide (PDF, and a file for Google Maps), which is also sold on its own for $19, paid once. The same 14-day refund applies to the guide, bought alone or with the feature.
Who processes the refund
Purchases are sold through Paddle (Paddle.com Market Limited or its regional affiliate) as merchant of record, so Paddle is the party that charged your card and the party that returns the money. Refunds go back to the original payment method. How long the credit takes to show up depends on your bank or card issuer, not on us. Your purchase is also subject to Paddle's buyer terms .
How to ask for a refund
- Email gotravelwithus101@gmail.com from any address, and include the email address you used at checkout so we can find the purchase.
- We confirm by email and pass the refund to Paddle. You do not need to contact them yourself.
- Once the refund is issued, access to the purchase ends.
After 14 days
The purchase is a one-time purchase of access for a fixed term, so after the 14-day window there is no partial refund for time you did not use. One exception, and it has no time limit: if the feature you paid for is not actually available for a reason within our control, and we cannot fix it within a reasonable time, you get a full refund whatever the date. You paid for something, and you either get it or get your money back.
Your statutory rights
Nothing on this page limits any right you have under the consumer law of the country you live in, including any right to withdraw from a distance purchase. Our 14-day policy applies in addition to those rights, not instead of them.
Questions
Anything unclear, or a receipt that did not arrive: write to gotravelwithus101@gmail.com and we will sort it out.